Ayre Hotel Astoria Palace - Valencia

The attitude of every member of staff we met was excellent - unvaryingly welcoming, friendly, attentive and efficient. They are among the best staff of any hotel we have visited. (We have stayed in some excellent hotels around the world). Assistance was always willingly given with, for example, locating a restaurant, ordering a taxi, or delaying the cleaning of rooms. The location of the hotel is perfect for visiting Valencia, particularly the area of the Ayuntamiento, Plaza de la Reina, and Plaza de la Virgen and the areas off, and for enjoying the tapas restaurants and bars.

The room needed a little in the way of minor repairs and replacement - the carpets and shower-room are showing their age a little, but these did not detract in any significant way from our stay. We have visited Valencia three times now, and if we were to return it would be our first choice of hotel.

Position, confort, equipment....

The greatest this about the hotel is the location, you are 5 minutes from everything worth visiting in the Valencia Historical Center (El Mercado Central, Plaza del Ayuntamento, Plaza de la Reina, Plaza de la Rotonda, The Cathedral, etc) and from the shopping area. From Plaza del Ayuntamento (The City Hall) there are buses to Ciudad de las Artes y las Ciencias, to the Beach, to the BioParc, etc. The rooms are really big, very clean and the bad was huuuge & comfortable. We loved Valencia and we will come back for sure and most probably we will stay at this hotel.

The situation was excellent for getting around Valencia and the staff helpful

The restaurant was not well promoted except for the breakfast room which was very expensive

the staff were vere helpful

Centrally located. Helpful staff. Good breakfast.

Bathrooms were old and requires replacement, there was no water pressure to shower decently. Rooms furniture was old, though entrance and brakfast rooms were modern.

I love this hotel among all the hotels i stayed in Spain during this trip. The location is very good. Its a little away but everything is within walking distance. The rooms are very very nice (in asian standards as we are used to nice hotels). The room is nice and very spacious with a very nice bathroom. Wifi connection is also good.

Good location in city centre, close to shops and station. Rooms were a good size and excellent large double bed. Staff were friendly and helpful.

There was a drain in the middle of the toilet floor and the stench was quite unbearable at some times. Decoration deteriorating around air conditioning unit looked unsightly. Would like to see a mini fridge/bar in room.

location stylish

rooms and bathrooms need new look = Old fashioned ! other furniture and decoration + new paint would be nice

Superbly located with a friendly staff. Everething is so accessible from the hotel. Rooms are very con=mfortable and spacious, however a tad old. Could do with an uplify sometime soon.

Very poor choice for in-room dining. You are practically forced to go out to dine.

Good Service and Staff are very friendly and most can speak English which helped us greatly.

Toilets and shower in your room are almost to the front door. They are shaded only by opaque glass so if you have friends coming in and your showering or on the loo....they will cop a view!

Location

Lobby and top-floor restaurant style (modern) is totally out of sync with the rooms (traditional, old english). Old smell in the hallways. The noise on the 8th floor was really uncomfortable. Breakfast buffet too crowded, hardly room to move and there were no clean tables available.

Location and breakfast.

Having no irons available only laundry service at €5 a jumper quite expensive. this meant running the shower for 15 mins with clothes hanging in bathroom. not very green but not prepared to pay €15 for 3 jumpers. Also left my coat in hotel bar and when i asked if it be handed in the reception staff they had a quick look and said no. after we asked in all bars we were in we returned back to hotel and asked again. then my wife noticed it on the desk in the office. if only the staff looked harder it would have saved time and stop me getting wet.

Five minutes walkink to the old center (Ayuntamento, Cathedral, Central Market, La Lonja, theaters and tipical restaurants) . Ten minutes by taxi (7 Euro) to the modern center - City of Arts & Technology (including Oceanografic). Twenty minutes by taxi to the beachs and its restaurants (seafood). Execllent breakfast (12 Euro)

My room (607) the WC was very small without sapece enough for the legs

Over all it was a great hotel, great location, friendly and helpful staff, the room was great, the reception even gave as an early alarm call and booked a taxi for us to the station, no problem at all, thanks for a lovely stay Mr and Mrs Hale

Nothing, just a nice hotel